34% less commission, same revenue

34% less commission, same revenue

A jewellery brand with a busy affiliate programme and a familiar question: all these publishers are driving sales — but are they actually bringing us customers, or just collecting commission on sales we'd have made anyway?

Vertical

Jewellery

Focus

Fraud & compliance audit

Makeup product for marketing campaign

The issue

The brand came to me with the question that quietly haunts a lot of affiliate programmes: we have all these publishers driving sales, but we don't really know how. Plenty of partners on the report, plenty of revenue attributed to the channel — and no way to tell whether it was creating value or quietly cannibalising it. My brief was simple: find out what's actually going on, and stop paying for activity that isn't real.

Fraud Audit

The issue

Fraud Audit

The brand came to me with the question that quietly haunts a lot of affiliate programmes: we have all these publishers driving sales, but we don't really know how. Plenty of partners on the report, plenty of revenue attributed to the channel — and no way to tell whether it was creating value or quietly cannibalising it. My brief was simple: find out what's actually going on, and stop paying for activity that isn't real.

-34%

Commission spend

+41%

ROAS — 25.9x to 36.5x

-21%

Cost per acquisition

The approach

I went through every publisher with traffic in the prior 12 months. For each one, the same questions:

  • Where does the traffic actually come from?

  • What does the click-to-conversion pattern look like?

  • Is any of it incremental — or does the partner only fire at checkout, on customers who had already decided to buy?

By the end of the audit, close to a dozen publishers were exhibiting fraudulent or fraud-adjacent behaviour, most of them flavours of ad-hijacking.

The findings

Two patterns come up again and again. Coupon and extension hijacking: the customer is already at your checkout with a full cart when a browser extension fires an affiliate cookie and takes credit for a sale that was always going to happen. The data signature is a conversion rate no real publisher achieves — 20 to 30 percent, against a genuine content publisher's 2 to 5. And fake influencer subnetworks: 'thousands of creators' that are really paid ads bought against the brand's own name, arbitraging the commission. The signature there is the opposite — enormous click volumes converting below 1 percent. Real creator traffic doesn't behave like that. Both patterns show up clearly in a properly-audited programme. They're invisible if nobody's looking.

Case Studies

More of my work

Case Studies

More of my work

Case Studies

More of my work

Free 30-min discovery call

Tell me about your programme

Work with someone who runs it like their own — clear, direct, and in it with you.

Free 30-min discovery call

Tell me about your programme

Work with someone who runs it like their own — clear, direct, and in it with you.

Free 30-min discovery call

Tell me about your programme

Work with someone who runs it like their own — clear, direct, and in it with you.